Payment Options
At Aveniqi, your trust means everything to us. That’s why the security of your payment information is our highest priority. We use trusted third-party payment gateways with SSL encryption to protect your data during checkout. Your card or wallet details are never stored on our servers ensuring every transaction is safe, private and confidential.
Accepted Payment Methods
We want to make paying for your new home decor as simple and flexible as possible. We currently accept the following secure payment methods:
- Visa
- Mastercard
- Amercican Express
- Maestro
- Apple Pay
- Google Pay
All payments are processed instantly at checkout. Please note that your bank or payment provider may carry out security checks before approving the payment.
Currency
All transactions are processed in British Pound Sterling (£). If your payment account is in another currency, your bank may apply conversion fees or charges. These costs are not applied or controlled by Aveniqi. For details, please check with your bank or card issuer.
Payment Confirmation
Once your payment is successful, you’ll receive an email confirmation with your order summary and receipt. Please make sure your email address is correct at checkout to receive all updates. If you do not see the confirmation in your inbox, kindly check your spam folder or contact us at info@aveniqi.com.
Failed or Declined Payments
Payments may occasionally fail due to:
- Insufficient funds
- Incorrect card or account details
- Bank restrictions or security checks
- Technical issues with the payment provider
If your payment fails, please verify your details or try an alternative method. If the problem continues, we recommend contacting your bank directly.
Payment fees
We do not add hidden fees to your order. The total amount shown at checkout is the amount you will be charged.
Payment Issues and Disputes
If you experience any problems with your payment, please contact us at info@aveniqi.com. Our customer service team will review your case and aim to resolve the issue promptly. In the unlikely event of a dispute, we encourage you to reach out to us first, as most payment issues can be solved quickly and amicably.